Job-ID: 68828Category: Application SupportLocation: Schaumburg, IL, United StatesWorkplace: Remote dailySchedule: Full time, DayPosted: 2026-10-06Regular or Temporary: RegularWeekly Working Hours: 40.00AIP Target %: 5Health Information Management (HIM) and Identify Analyst is responsible for complex design, build, and maintenance of Epic HIM application including Identify module. This role contributes to system configuration, troubleshooting and end user support. The Analyst II will collaborate with interdisciplinary teams to analyze workflows, resolve system issues, and contribute to the overall enhancement of Epic System and user experience. They provide support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all systems changes. Epic Analyst plays a crucial role in integrating systems and Epic applications, to create cohesive value chain solutions. They enhance product life-cycle management by understanding and optimizing system workflows.QualificationsRequired:6+ years of experience in HIM, Identity applicationExcellent attention to detail including verbal communication and documentation skillsPreferred:Experience in Gallery ApplicationExperience in Laboratory/Diagnostics industryExperience integrating 3rd party systemsWork Environment:Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.Travel RequiredEnglish RequiredEducation:College degree in computer science, information science or equivalent work experience (Required)Active Epic certification in Identity and Health Information Management (HIM) Certifications (Required)Resolute, Prelude and Cadence certification a plus (Preferred)ResponsibilitiesIndependently leads the analysis, design, build, and optimization of complex Epic HIM workflows, with a focus on Identity and Release of InformationServes as the application lead for medium to large-sized projects, including upgrades and new feature rolloutsActs as the primary escalation point for complex technical issues and performs in-depth root cause analysis on the EMPI and other HIM functionsPartners with clinical and operational leadership to translate business requirements into scalable and efficient system solutionsProvides technical guidance, mentorship, and quality assurance for other analysts' workArchitects advanced HIM and Identity workflows and contributes to the overall strategy for the master patient indexAbout the organizationQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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